We repair all heat pumps. Fast assistance. No call-out fee.
Our local hot water specialists, provide fast-response heat pump repairs throughout Ryde and surrounding suburbs. Our service vehicles are stocked with parts for all major brands, which means in most cases we can get your hot water running again the same day.
If your existing heat pump is beyond economical repair, we can also supply and install a replacement system while we are there. We do not just offer one brand. We carry a range of quality heat pump hot water systems to suit different budgets, household sizes and usage patterns, including Rheem, Dux, Rinnai, Aquamax, EvoHeat, Quantum and more.
Heat pumps are an economical hot water solution.
A heat pump hot water system collects heat from the surrounding air and uses that warmth to heat the water in the tank. It works in a similar way to a fridge, only in reverse.
Because it transfers heat instead of generating it through an electrical element, it is far more efficient than a standard electric storage heater. In many homes this can reduce hot water energy use by up to 65 percent, which means lower ongoing running costs.
Common heat pump repair issues.
While heat pumps are a very reliable hot water heating solution, like all appliances, they can fail. Below we’ve listed the common heat pump repairs we experience.
- Compressor or fan motor failure
- Faulty sensors or thermostats
- Low refrigerant or refrigerant leaks
- Burnt wiring or other electrical faults
- Blocked filters or dirty evaporator coils
- Loud operation or poor heating performance
- Control board faults
- Water leaks, corrosion or cracked tanks
Whatever the fault with your heat pump, we can diagnose it quickly and carry out repairs on the spot. If your heat pump is beyond economical repair, we can supply and install a new model that fits your budget and hot water usage requirements.
Customer Case Study
Heat pump replacement in Macquarie Park
We recently attended a property in Macquarie Park where the existing heat pump had failed. The storage tank had developed a crack, which meant it was leaking and could not be repaired cost effectively. Unfortunately, in situations like this, replacement is the most reliable long-term option.
On the spot, we were able to supply and install a new Rheem 280 litre AmbiPower heat pump (model: 551E280) in the same position. The changeover provided the customer with a more efficient, quieter and more reliable hot water setup without needing to redesign the pipework.
Rheem AmbiPower heat pump features
- 280-litre capacity, ideal for families with higher hot water demand
- Excellent energy efficiency that can significantly reduce running costs compared to traditional electric systems
- Quiet operation designed to keep noise levels low
- Lower greenhouse gas emissions for a smaller environmental footprint
- Backed by Rheem’s warranty for peace of mind
We also disconnected, removed and disposed of the cracked old unit, taking it away for recycling, and left the area clean and tidy for the customer.
Heat pump rebates and upgrades
If your current heat pump is leaking, noisy, struggling to keep up or costing too much to run, upgrading to a modern, efficient model such as the Rheem 280L can improve comfort and reduce bills.
There are also generous incentives available. Both the NSW State Government and the Federal Government offer rebates to encourage homeowners to replace older gas or electric hot water systems with energy efficient heat pumps.
At Cheapa Hot Water Ryde, we are authorised to complete and submit the rebate paperwork on your behalf. In many cases this means very little upfront cost to you for the new system.
- Tier 1 heat pumps: High efficiency models that qualify for the highest rebate.
- Tier 2 heat pumps: Standard efficiency models which still offer excellent savings compared to older-style electric or gas systems, but receive a smaller rebate.
We can explain which tier you qualify for, recommend the most suitable system for your household and handle the installation and compliance process from start to finish.
If you need urgent heat pump water heater repairs, or you would like advice on upgrading to an energy efficient hot water system, speak with our friendly team.